Terms of service
Terms of Service
Last updated: June 2026
Welcome to Department Don. By accessing our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.
Throughout this site, the terms "we", "us" and "our" refer to Department Don.
General Conditions
By using this website, you confirm that you are at least 18 years of age or have permission from a parent or guardian to use this site.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to use our products or website for any unlawful purpose or in a way that may damage, disable, or impair the operation of the website.
Products
We make every effort to display our products, colours and images as accurately as possible. However, colours may vary depending on your screen or device settings.
As many of our products are handmade or produced in small batches, slight variations may occur between garments.
We reserve the right to limit quantities, discontinue products, or update product information at any time without notice.
Pricing & Payment
All prices are listed in Australian Dollars (AUD).
We reserve the right to change prices at any time without notice.
Payment must be received in full before orders are dispatched.
Orders
Once an order has been placed, you will receive an order confirmation email.
We reserve the right to cancel or refuse any order if we suspect fraudulent activity, pricing errors, stock discrepancies, or other unforeseen issues. In such cases, a full refund will be provided.
Shipping
Shipping information, delivery estimates and associated terms can be found on our Shipping & Delivery page.
Once an order has been dispatched, delivery timeframes are the responsibility of the postal carrier. We are not responsible for delays caused by Australia Post, customs processing, weather events, or circumstances outside our control.
Returns & Exchanges
Please refer to our Returns & Exchanges Policy for information regarding returns, refunds and exchanges.
Intellectual Property
All content on this website, including photographs, product designs, graphics, logos, branding, text and website content, remains the property of Department Don and may not be copied, reproduced, distributed or used without prior written permission.
Accuracy of Information
While we strive to ensure all information on our website is accurate, we do not guarantee that all content is complete, current or error-free.
We reserve the right to correct any errors, inaccuracies or omissions at any time without prior notice.
Limitation of Liability
To the fullest extent permitted by law, Department Don shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our website or products.
Nothing in these Terms excludes, restricts or modifies any rights you may have under Australian Consumer Law.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the content, policies or practices of any third-party websites.
Privacy
Your use of our website is also governed by our Privacy Policy.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon publication on this website.
Contact Us
If you have any questions regarding these Terms of Service, please contact us at: